It is in APCOA’s legitimate interests to accept bookings for use of the Car Park as well as to regulate parking by those using the car park in accordance with such a booking. Also, you enter into a contract every time you book to use the car park as well as every time you make use of it. This includes your agreement to your information being processed as part of the contracts you make to use the car park.
On entry to and while you are using the car park APCOA collects and processes certain data to make sure that the booking made by you and the conditions that apply to your booking (which include the terms set out above and those displayed at the car park are complied with and to enforce these where necessary. This may include obtaining the registered keeper’s name and address from the DVLA in order to send a Notice to Keeper, any related correspondence and any further notices if a Parking Charge becomes payable and/or remains unpaid.
APCOA will also use the data it collects for car park management such as reporting on vehicle turnover and repeat visits in order to improve the customer experience. The data we collect may include images of vehicles using the car park and/or their vehicle registration mark. This can be collected via ANPR cameras and/or attendants on site as well as via payment machines or terminals.
APCOA may share data from time to time as required to support the purposes stated above and may pass data to the police if we have reason to think that a crime may have taken place. If relevant and appropriate, APCOA may also, from time to time, share the data it has collected with a client who has appointed it to manage the Car Park.
When collecting the data specified above APCOA is the data controller. For more information, including details about your rights as a data subject you can view our ‘Privacy Policy’ by clicking on this link. Alternatively you can email us at dpo@apcoa.com or contact us by telephone on 0345 222 2100
You confirm to us that all information you provide us in connection with the provision of parking services will be correct and complete and in particular that you are the person registered as the keeper of or are authorised by them to use and register any vehicle (including its registration mark) for the purposes of the provision of parking services.
For TERMS AND CONDITIONS Specific to TransPennine Express, please click here.
For TERMS AND CONDITIONS Specific to ARRIVA RAIL NORTH, please click here.
For TERMS AND CONDITIONS Specific to GREAT WESTERN RAILWAYS, please click here.
For TERMS AND CONDITIONS Specific to NETWORK RAIL, please click here.
For TERMS AND CONDITIONS Specific to APCOA, please click here.
For TERMS AND CONDITIONS Specific to CHILTERN RAILWAYS, please click here.
For TERMS AND CONDITIONS Specific to CHERWELL DISTRICT COUNCIL, please click here.
Please note on your season ticket, you are only able to have one active registration at any time.
If you have more than one vehicle on your account, it is your responsibility to change the active vehicle to the one you are driving on the APCOA Season ticket website.
Failure to do so may result in an Parking Charge Notice being issued to your vehicle.
Please Note – This site is for purchasing season tickets issued by APCOA Parking (UK) Limited (‘APCOA’). As we are the Data Controller, you should be aware that any information you provide in connection with your account will be used to deal with the registration, payment and issue of your Season Ticket. Your information will also be passed to our staff patrolling the car parks and enforcing the parking restrictions at the relevant site. Your information may be shared with the land owner and our permit service provider if relevant. Should you be in breach of the parking conditions, APCOA Parking (UK) Limited (‘APCOA’) will use the personal data it collects (including the vehicle registration) to obtain from the DVLA the registered keeper’s name and address and to send a Notice to Keeper, any related correspondence and any further notices if this Excess Charge/Parking Charge Notice remains unpaid.
